return-policy

Return & Refund Policy

Returns
If you’re not completely satisfied with your purchase, please reach out to us—we’re always happy to help and will do our best to make it right.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us at info@kindledmemories.com within a reasonable timeframe.

To help us process your request quickly, please include:

• Your order number

• Clear photos of the damaged or defective item

We will gladly replace the item or issue a refund if appropriate.

Order Cancellations
Orders cannot be canceled once they have been processed.

We truly appreciate your support of Kindled Memories Candle Company and your understanding as we continue to deliver high-quality, hand-poured candles.

If you have any questions, please don’t hesitate to reach out at info@kindledmemories.com.